An AI agent for business is an artificial-intelligence system that works on its own: it captures and qualifies leads, answers your customers 24/7 on your website, WhatsApp or email using your business’s real information, and automates internal processes. At islaNet we implement them with a prior audit, prices from 800 € and optional monthly support — for SMEs in Mallorca and across Spain.
What an AI agent can do for your business
- Lead capture and qualification — smart forms, automatic scoring and follow-up: every contact reaches your sales team already qualified.
- 24/7 customer service — an assistant that answers on your website, WhatsApp and email with your real data (catalogue, opening hours, prices), and hands over to a person when it should.
- Internal processes — email triage, summaries, reports, data extraction from documents: your team’s grey hours, automated.
- Connected to your systems — an agent is only as good as what it can see: we integrate it with your ERP (Odoo and Holded), your CRM and your tools.
AI agent pricing
Prices are from, VAT not included: the final amount depends on your systems and use cases. Work out your estimate in 2 minutes with our calculator.
| Project | What’s included | Price |
|---|---|---|
| AI audit + roadmap | Analysis of your business and an automation plan prioritised by return | from 800 € |
| Lead-capture agent | Smart forms, scoring and automatic follow-up | from 1,500 € |
| Customer service assistant Most popular | 24/7 answers on your website, WhatsApp and email with your information | from 2,000 € |
| Full pack | Leads + customer service assistant, integrated | from 3,000 € |
| Monthly support | Supervision, answer tuning and new workflows | from 800 €/month |
Work out your price in 2 minutes →
Naia: our own AI agent, in production since March 2026
We don’t propose anything we don’t use ourselves. Naia is the AI agent we built at islaNet, and it has been running part of our daily operation since March 2026. It isn’t a demo or a pilot: it’s production software we depend on to work.
The team asks for things in plain language, the way you’d ask a colleague, and Naia carries them out against our real systems:
- Job sheets and tickets — open, check and close jobs without going into the dashboard.
- Time tracking and projects — start and stop the clock, see where the month is going, pull the report.
- Quotes and admin — draft a quote, check a client’s status in the ERP, settle a calculation.
- Reports and daily briefing — the morning summary with what’s open, what’s due and what has moved.
- Reminders and follow-up — scheduled tasks that run on their own and flag you when a human is needed.
Behind it sit more than 160,000 lines of code, over 100 tools the model can execute, integration with our ERP, our ticketing system, email and calendar, and a suite of more than 2,600 automated tests that run on every change. We mention it because that is exactly the work behind an agent that genuinely works — and the difference between that and a chatbot that answers questions.
What this means for you: what we’ve learned building and maintaining Naia — connecting AI to real data without breaking anything, deciding what to automate first, where a human always has to step in — is what we apply when we implement an agent in your business. In your case we build it on the official channels you already use (WhatsApp Business, web, email or phone) and connect it to your systems, not ours.
How we implement it
- Audit — which of your business processes deliver the biggest return when automated with AI.
- Agent design — with your data, your tone and your rules: what it may answer and when it hands over to a person.
- Implementation and integration — connected to your website, WhatsApp, email and systems.
- Testing with you — it doesn’t go live until it answers like your best employee.
- Continuous improvement — we review real conversations and fine-tune every month (optional support).
Why islaNet
Over 2,700 projects and more than 570 active clients in the Balearics. We’re the Tech Holding that brings together IT systems, cybersecurity, marketing and artificial intelligence: your AI agent is implemented by the same team that knows your systems — your 360 Digital Ally.
Companies
that already trust us
Yes, these are some of our clients
FAQs
about AI agents
What is an AI agent?
It’s an artificial-intelligence system that carries out business tasks autonomously: answering customers, qualifying contacts or processing information, connected to your real data and systems, and escalating to a person when the situation calls for it.
How is it different from a chatbot?
A classic chatbot follows a fixed script and breaks the moment you step outside it. An AI agent understands natural language, uses your real information (catalogue, prices, availability) and can take action: creating the lead in your CRM, booking an appointment or opening a ticket.
How much does an AI agent cost?
The audit with roadmap starts from 800 €, a lead-capture agent from 1,500 €, the customer service assistant from 2,000 € and the full pack from 3,000 € (+VAT). These are “from” prices: the final amount depends on your systems and use cases.
What do I need to get started?
Nothing technical: in the initial audit we analyse your business and tell you what to automate first by return. If you already use WhatsApp Business, a CRM or an ERP, even better — the agent will build on what you already have.
Does it integrate with my ERP or management software?
Yes, and that’s where it performs best: we’re official Odoo and Holded resellers, and we integrate the agent with your invoicing, inventory and customer data so it answers with real, up-to-date information.
Want to know what to automate first? The AI audit gives you the roadmap with estimated returns. 871 03 02 01 · [email protected]
